On the 9-10th of June, 2016, the international practical seminar “EXCLUSIVE QUALITY – PRINCIPLES, METHODS AND INTERNATIONAL PRACTICE” will be held at the International Business School, Vilnius University (Sauletekis av. 22, Vilnius; Kuncinos audience).
Speaker – Dr. Noriaki Kano (Japan) is:
- one of the world’s leading authorities on the application of quality management;
- the creator of “Attractive Quality” (The Kano Model);
- the creator of “The Task Achieving QC Story” methodology.
Seminar topics:
Session 1: Basic Behavioural Principles for Quality Assurance.
Session 2: Butterfly Model for Build Quality in Process.
Session 3: “Ikki-Tsukan Analysis” as Vertical Evaluation of Process Defects, Inspection Rejection and Customer Claims.
Session 4: Quality Assurance System Chart
Participants will get certificates signed by dr. Noriaki Kano and the president of Lithuanian Association for Quality Management and Innovation!
Seminar organizer – Partner of VU EF Quality management master programme –
Lithuanian quality management and innovation association
Contact for more information and registration – Gintare Serafinaite,
email: info@qualityassociation.lt; mob.: +370 628 55983.
English
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